Privacy Policy

This privacy policy sets out how East Malling Ltd (EML) uses and protects any information that you give to EML.

EML is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified you can be assured that it will only be used in accordance with this privacy statement.

EML may change this policy from time to time by updating its information. An updated policy can be requested from East Malling Conference Centre – 01732 523781.


What we collect

We may collect the following information;

• Name and job title
• Contact information including e-mail address
• Demographic information such as post code, preferences and interests
• Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service and in particular for the following reasons;

• Internal record keeping
• We may use the information to improve our products and services
• We may periodically send promotional e-mails about new products, special offers or other information which we thing may be of interest to you using the e-mail address which you have provided
• From time to time we may also use your information to contact you for market research purposes. We may contact you by e-mail, phone, fax or mail. We may use the information to customise our products and services.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.


Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways;
If you have previously agreed to us using your personal information for direct marketing purposes you may change your mind at any time by writing to charlotte.box@emr.ac.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us you wish for this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to East Malling Ltd, New Road, East Malling, Kent, ME19 6BJ.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us or e-mail us as soon as possible at the above address. We will promptly correct any information found to be incorrect.